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terms and conditions

  • Terms of payment are 14 days from date of invoice unless otherwise agreed in writing.
  • All prices quoted are subject to VAT.
  • Viewing Options will accept no responsibility for delays caused by weather, transport, difficulties or other circumstances beyond its control.
  • Viewing Options shall in no circumstances be liable for any failure or defective working of audio or visual equipment or for any subsequent loss or cost incurred.
  • In the event of a dispute arising from a booking, the maximum liability awarded by Viewing Options shall be no more than the value of the studio hire fee for the booking.
  • Cancellation fees & postponement fees will apply to all confirmed bookings cancelled or postponed within the following periods:
  Postponement Cancellation
8-10 Working Days 20% 40%
4-7 Working Days 30% 60%
2-3 Working Days 50% 75%
Less than 2 Working Days 75% 100%

Postponement charges will only apply if an alternative date is booked otherwise the booking is treated as cancelled.

  • The use of the words 'working days' should be defined as a full standard working day of 9.00am-5.00pm Monday to Friday. For example, cancelling a booking on a Monday for a Friday constitutes 4 working days.
  • The above percentage costs are only that of hiring the studio. Catering charges will only be made if cancellation/postponement is made on the same day as the research.

All prices and information on this website are effective from 1st January 2006 until further notice.

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The Viewing Facilities Association UK The Association for Qualitative Research